Owner's FAQ

Within 1-2 business days, you’ll be assigned and contacted by one of our Leasing managers.

If your property is vacant or you are in the process of moving out, a Leasing Manager will be reaching out to review the specifics of your property, arrange to get the keys, and follow up on any needed items. Once they have visited the property, they’ll provide you a report of items needing to be addressed to get the property move-in ready.

If your property is occupied by a tenant, a Property Management Executive will be reaching out to review property details and arrange to get the keys, tenant information, and security deposits. Once all of the necessary items have been received, we’ll schedule our initial walkthrough with the tenant and provide you a copy of the report.

Within 30 days, or before the property is put on the market, we will need to receive your proof of insurance. Our contract requires you to maintain insurance on the dwelling, as well as liability coverage with a minimum of $500,000. Also, we require Good Life Property Management be listed on your policy as an Additional Insured.

Please note, having Good Life listed only as an Additional Interest does not meet our requirements as it affords no additional coverage to us. We recommend contacting your insurance agent or broker to let them know the property will no longer be your primary residence and will be used as a rental property. Often, a new policy will be needed. Your agent or broker can also assist you with our Additional Insured requirement.

Here is verbiage you can copy/paste to your insurance agent:

“We have retained a new property manager to manage our rental property. We need to make sure that we have $500,000 in liability coverage and our property manager is listed as an Additional Insured party (for liability coverage). You can list them as follows:

Good Life Property Management, Inc.
5252 Balboa Ave Suite 704
San Diego, CA 92117″

Please note that if you are having a hard time finding insurance, please reach out for help! We have insurance brokers who we can recommend you to.

We strongly recommend that previous occupants forward their mail to their new address. This helps prevent packages and mail from being sent to the old address. To facilitate this process, you can fill out a Change of Address form through USPS at https://www.usps.com/manage/forward.htm

Additionally, remember to update your mailing address on other accounts, such as Amazon.

No, we are unable to collect or forward mail and packages once the new tenant has taken occupancy of the property. It is crucial for previous occupants to manage the forwarding of their mail independently.

No, please refrain from deactivating any utilities, including trash service (if not provided by the City of San Diego). We require all utilities to remain active, as they are essential for vendor work and property marketing. If you’ve had a tenant move out, kindly contact the water and trash service providers to ensure the continuity of service in your name during the vacancy.

New tenants are responsible for transferring the utilities they are accountable for starting from their lease commencement date. It is important to coordinate the transfer to ensure a seamless transition and uninterrupted utility services.

Once a qualified tenant is identified, we will sign the lease on your behalf, and a copy will be shared with you through your owner portal for your records.

Yes, for safety and liability reasons, the property will be rekeyed by our locksmith using our key inventory once it is leased. It is imperative that Good Life manages the rekeying process, and it will be conducted between every occupancy.

Managing the rekeying process ensures the security of the property and complies with safety standards. It also helps us maintain control over the key inventory, providing an added layer of protection for both property owners and tenants.